A big thank you to Julie Ferland from JF Pro Service for her inspiring testimonial on using Talksoon.com in synergy with Kimoby - Dealer Engagement System !

Julie, as BDC for several Tremblay Auto Groupe dealerships , shares how this combination has completely transformed their customer service management.

Here's what she has to say:

As BDC for several Tremblay Group dealerships, the integration of Talksoon with Kimoby has catapulted the way we manage customer service. This synergy allows for truly fast and efficient communication with customers. A perfect example: while I'm on the phone with a customer, I can answer 10 text messages from Talksoon thanks to Kimoby's pre-assembled texts. We save precious time, and customers are satisfied to be served in record time.

Another advantage is that the small Talksoon logo allows me to instantly see the status of communications in Kimoby. I know that each interaction is happening at the right time and in the right place thanks to the text message reassignment feature to the right person via Kimoby.

In addition, I particularly appreciate Talksoon's voice message transcription and note-taking function, which allows me to leave clear information and follow up with my dealership customers more quickly with perfectly targeted messages. The Talksoon x Kimoby combo is an essential tool for optimizing performance. As a specialist in the automotive industry, I am always on the lookout for new features that place customer service at the heart of their priorities.

Thanks again Julie for your valuable feedback and your trust in our solution!