Talksoon Announces Strategic Integration with Kimoby, Revolutionizing SMS Communications for Enhanced Customer Engagement
In a groundbreaking move set to transform the landscape of customer communication, Talksoon is thrilled to announce its latest integration with Kimoby, a unique Dealership Engagement System (DES) for the automotive industry.
We are thrilled to collaborate with an innovative company like Talksoon. Our mission is to shape the future of automotive customer experience together, and this integration is a significant step forward in fulfilling that promise.
— Alex Wojcik, Co-Founder and CRO
In a groundbreaking move set to transform the landscape of customer communication, Talksoon is thrilled to announce its latest integration with Kimoby, a unique Dealership Engagement System (DES) for the automotive industry. This strategic partnership is designed to streamline SMS communications for car dealerships, ensuring a seamless, efficient, and more engaging customer service experience.
Centralized SMS Communications: A Game-Changer for Kimoby Users
The integration brings a significant advantage to Kimoby's clientele, centralizing all SMS communications within the Kimoby system. This means users familiar with Kimoby's interface can continue their operations without the hassle of learning a new tool, ensuring a smooth transition and continuity in their communication strategies.
Eliminating Voicemail, Embracing Efficiency
In an innovative step forward, Talksoon eliminates the traditional voicemail system, converting voicemails into SMS communications directly within Kimoby. This feature addresses the common issue of playing phone tag, streamlining missed calls, and integrating voicemail messages into the platform. Users can now effortlessly call back their customers or opt for texting them, significantly saving time and enhancing response rates.
Transforming Missed Calls into Opportunities
Talksoon's integration with Kimoby does not just streamline communications; it converts missed calls into more online service appointments. This strategic feature is set to boost customer engagement and satisfaction, providing businesses with a powerful tool to enhance their service offerings.
Industry Leaders on the Integration
Benoit Archambault, CEO of Talksoon, expressed his enthusiasm about the collaboration, stating,
"We feel privileged to integrate with a world-class system like Kimoby. This partnership is a testament to our commitment to innovating customer communication, and we're excited to see how it transforms the way businesses engage with their clients."
Echoing the sentiment, Alex Wojcik, Co-Founder and CRO of Kimoby, shared,
"We are thrilled to collaborate with an innovative company like Talksoon. Our mission is to shape the future of automotive customer experience together, and this integration is a significant step forward in fulfilling that promise."
Kym, a BDC agent at Grenier Chevrolet and a Kimoby user for many years, highlighted the practical benefits of the integration, saying,
"This integration makes my job much easier to manage all my missed calls. It's a game-changer for customer communication and service efficiency."
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About Talksoon
Talksoon is at the forefront of communication technology, offering innovative solutions that transform missed calls into business opportunities. With a focus on efficiency and customer engagement, Talksoon's integration capabilities are setting new standards in the industry.
About Kimoby
Since 2013, Kimoby has revolutionized the auto dealership industry with its Dealership Engagement System (DES). Tailored for North American auto groups and independent dealerships, Kimoby DES is a game-changer in this archaic industry, helping dealerships drive increased revenue, superior customer experiences, and scalable business growth. By integrating with services like Talksoon, Kimoby continues to enhance its offerings, ensuring businesses have access to the best tools for customer engagement.
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For further information, please contact:
Benoit Archambault CEO, Talksoon
ben@talksoon.com | Follow us on LinkedIn
Or
Alex Wojcik CRO, Kimoby
alex.w@kimoby.com | Follow us on LinkedIn